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Themba Mhlongo
 
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Themba Mhlongo
Themba Mhlongo
Group: Registered
Joined: 2019-01-16
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About Me

I am a freelance facilitator and assessor with facilitation experience looking for freelance opportunities. I am based in Gauteng but willing to travel. I am services SETA registered assessor for the following qualifications:

71490/LP - 73269 NC Contact Center Support NQF 2

93996/LP 71489 FETC: Contact Center Operations NQF 4

49648 NC: New Venture Creation (SMME) NQF 2

US 10323 (ID 93996): Implement Contact Center specific Sales Techniques

US 10329 (ID 71489): Implement and coordinate Contact Centre activities in am Emergency environment NQF 4

US 13884 (73269): Apply inbound and outbound Contact Centre operations within an emergency context. NQF3

US 13882 (21792): Monitor and maintain quality within Contact Centre NQF 6

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